About the Role
The Account Director leads a client account, or set of accounts, within the agency, ensuring that they are profitable, and growing. They take responsibility for the delivery of quality creative work that meets the client's needs and addresses their business problems, and must champion that work..
Requirements
Responsibilities
Plan budgets and activities for account management in the company
Set up goals and objectives for all subordinate staff
Provide feedback and counsel to account staff to meet quotas/objectives
Conduct performance evaluation using key metrics
Serve as the point of contact for customers in your portfolio
Understand customer requirements and needs to offer suitable solutions and generate new business
Ensure the timely delivery of services and products to clients
Resolve issues to maintain and strengthen customer trust
Read reports of subordinates and communicate overall quarterly/annual progress to senior management and external stakeholders
Requirements and skills
Proven experiance as an accounatant director or similar position
Demonstrable experience in negotiation and meeting client requirements
Solid understanding of budgeting and reporting on progress
Knowledge of performance evaluation techniques and metrics
Working knowledge of MS Office and/or relevant software (e.g. Salesforce)
Excellent communication and interpersonal abilities with aptitude in fostering long-term relationships
Outstanding organizational and leadership skills
BSc/BA in business administration, sales or relevant field
About the Company
An Account Director ensures that campaigns are on time, within budget and achieve the strategic brand objectives. This position helps plan, coordinate and implement marketing plans and oversees marketing teams who are developing campaigns.